randolph hotel, oxford afternoon tea review

I asked for it to be removed and it was. More. I was more than appalled to see an added service charge - without any note that the charge was optional. At present it simply doesn’t warrant the extortionate prices it is charging. Also love the hotel library, which is a great place to read, have a drink or tea, or simply admire the photographic collection. To add further insult, upon check out I was asked to settle another guest’s (extensive) dinner bill from the previous night. Book The Randolph Hotel, Oxford on Tripadvisor: See 4,101 traveler reviews, 1,222 candid photos, and great deals for The Randolph Hotel, ranked #23 of 45 hotels in Oxford … My daughter treated me to afternoon tea for my 70th Birthday. I asked for it to be removed and it was. Once we also ran out of jam, I walked to the waiter to get help. Randolph Hotel Beaumont Street, Oxford, OX1 2LN The epitome of English style and charm, The Drawing Room at the Randolph Hotel is the perfect setting for one of their famous afternoon teas. We booked for 3pm and it took an hour to serve up some sandwiches and cakes, despite telling them in advance it was for a special birthday and we were vegetarian. See great photos, full ratings, facilities, expert advice and book the best hotel deals. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. The Food. I brought this to the attention of staff. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I was disappointed to hear that your stay did not meet your expectations.I would welcome your feedback directly with us if you could contact me at: guestrelations.randolph@macdonald-hotels.co.uk. Exploring Oxford. Best scones in a lovely relaxing atmosphere. Our meeting and conference facilities are unlike any other, the hotel's beautiful architecture and historic setting proves the perfect venue for fairy-tale weddings, and enjoy Afternoon Tea at Macdonald Randolph Hotel - it is an Oxford Institution. We were greeted by friendly staff who seated us in the drawing room and explained the menu. Lunch at Randolph is not our reccomodation. The hotel is located centrally in Oxfrod, ideal for a chill out having been on a walking tour or after sight-seeing. For that price, one expects a degree of luxury which is present in other comparably priced hotels (and indeed is indicated by the hotel’s marketing images on their website). head, or £44.50 with a glass of champagne, it was a terrible rip off! I left hungry and unsatisfied. Neither arrived. Book The Randolph Hotel, Oxford on Tripadvisor: See 4,102 traveller reviews, 1,222 photos, and cheap rates for The Randolph Hotel, ranked #23 of 45 hotels in Oxford and rated 4 of 5 at Tripadvisor. So it should come as no surprise that their afternoon tea is suitably lavish. AmyGuest Relations ManagerGuestrelations.randolph@macdonald-hotels.co.uk. Afternoon Tea at Macdonald Randolph Hotel, Oxford: Se 282 objektive anmeldelser af Afternoon Tea at Macdonald Randolph Hotel, som har fået 3,5 af 5 på Tripadvisor og er placeret som nr. Stay away from the Randolph Hotel. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. The cakes - over fussy unappetising dry little cakes that didn’t feel or look fresh. The room is beautiful, the table elaborately laid with starched linen clothes and napkins etc, and the service is helpful. We were greeted by friendly staff who seated us in the drawing room and explained the menu. Book The Randolph Hotel, Oxford on Tripadvisor: See 4,057 traveller reviews, 1,201 candid photos, and great deals for The Randolph Hotel, ranked #23 of 44 hotels in Oxford and rated 4 of 5 at Tripadvisor. 5/5 - Google Reviews. Overpriced and service not what we expect for a 5 star hotel. We look forward to having you stay with us again soon. I brought this to the attention of staff. This is the version of our website addressed to speakers of English in the United States. We asked for cold water to drink as soon as we arrived and hot water to add to tea once the tea was served. The selection of cakes, pastries and sandwiches was perfect. Our team are always able to move guest's room where available to ensure the best stay possible. Beaumont Street Macdonald Randolph Hotel, Oxford OX1 2LN England. Service was excellent and the staff friendly. I was hungry and still had no sandwich! Can a vegetarian person get a good meal at this restaurant? The jam - not a delicious conserve but a dollop of poor industrial quality gluey jam. Very best regards, AmyGuest Relations Manager, This is the version of our website addressed to speakers of English in the United States. The location is indeed perfect to explore the hidden gems Oxford has to offer. First the sandwiches - stale bread and meagre fillings. Guests have also placed these on the main hotel trip advisor page. Parking on site at an additional cost. The bill did come promptly once we asked for it. I have complained saying that it inst very clear on the web site and if I had of known the extent of the work they were doing, I would have gone elsewhere. It was a good ambiance and you were not rushed. Overall I would go to another hotel, I wish I had chosen the Malmaison. The Randolph Hotel: Afternoon tea - See 4,102 traveler reviews, 924 candid photos, and great deals for The Randolph Hotel at Tripadvisor. Elegant hotel with lots of charm. On arrival we found that the lounge menu was served in both the lounge and the Morse bar, so opted for the Morse bar which has a nice...atmosphere. The second version of the sandwich was eventually delivered - yes, butter on the bread this time, but the same pink smear! If that's okay with you, ... Come and enjoy our famous afternoon tea in Oxford in The Drawing Room and Lounge. Rooms very comfortable and we had an excellent English breakfast delivery to our room. The Drawing Room at Macdonald Randolph Hotel Oxford, traditional afternoon tea in a timelessly elegant setting. Book The Randolph Hotel, Oxford on Tripadvisor: See 4,102 traveller reviews, 1,222 candid photos, and great deals for The Randolph Hotel, ranked #23 of 45 hotels in Oxford … Show less I look forward to welcoming you back to the Randolph in the near future. It was smoked salmon pate! Read the Macdonald Randolph Hotel, Oxford, England hotel review on Telegraph Travel. I am delighted to hear that the team, and in particular Cat took fantastic care of you and you had a special day with your daughter. We stayed here for two nights. The Morse Bar is something of an icon in Oxford city centre. I went with my son for afternoon tea and I ordered a cream tea and he ordered a steak baguette. I have never, ever, ever had such overpriced bad service. The hotel's location is hard to beat: it's right on High Street, historic Oxford's charming main road lined with restaurants and shops. He said the manager would come over. This hotel markets itself as offering a luxury product. Where's all the reviews you can only see a few, Hotels near Ashmolean Museum of Art and Archaeology, Hotels near Oxford University Museum of Natural History, Hotels near University of Oxford Botanic Garden, Hotels near University Church of St. Mary the Virgin, Restaurants near Afternoon Tea at Macdonald Randolph Hotel, American Restaurants with Outdoor Seating in Oxford, European Restaurants for Families in Oxford, Late Night Mediterranean Restaurants in Oxford, Restaurants for Special Occasions in Oxford, Restaurants with Outdoor Seating in Oxford. The room is beautiful, the table elaborately laid with starched linen clothes and napkins etc, and the service is helpful. I was more than appalled to see an added service charge - without any note that the charge was optional. The ambiance was lovely. Didn’t taste home made. Make reservations online. I am disappointed to learn of your experience with us. Lovely afternoon tea, tasty and well presented. First the sandwiches - stale bread and meagre fillings. Never again. Our room, in contrast, looked exceptionally tired, was sparsely furnished, and had none of the finishes which the hotel indicates on its website. The staff were attentive but not intrusive and the setting was fantastic - lovely and relaxing. We came here for inspector Morse feeling and it was geeat. It was a good ambiance and you were not rushed. Now HK$2,077 (Was H̶K̶$̶2̶,̶3̶7̶9̶) on Tripadvisor: The Randolph Hotel, Oxford. I ordered a prawn Rose Marie sandwich and the soup of the day, which was carrot and parsnip. an issue. The overworked man serving in the bar was quite distracted and it was a challenge to get an order taken. Pure opulence with nice tea, sandwiches, scones and petit fours. Make reservations online. Where was the roll top bath? The décor inside is suitably stylish with plush seating and autumnal colours that contributes to an inviting and warm atmosphere. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Good breakfast with plenty of choice. But the afternoon tea itself was very poor! A plus for the concierge guys, We had a gift voucher for a Champagne Afternoon Tea for Two. Happy Birthday!We do add a discretionary service charge that goes straight to our team members that work hard to deliver a 5* service. Stay away from the Randolph Hotel.More, The place have potential but the service is very slow. Surely a prawn Rose Marie sandwich listed on the menu is not too much to ask?More, Went here for a birthday afternoon tea and we were so incredibly disappointed. The serving of jam for nine scones was, I am sure, the same size pot they would give one person with three scones. They apologised and promised to bring me the right thing straight away. My daughter treated me to afternoon tea for my 70th Birthday. She didn’t. Cutlery changes , compared to previous afternoon Tea experiences , for example in Claridges London - the standard was much lower , but of similar cost , Crockery was not fine Bone China but chunky , Also the smell of the other Diners Food pervaded , Fishy smells throughout the Hotel ground floor , Dress code we read was - no Jeans - Lots of the other Customers were wearing Jeans , Fresh Flowers would have been a nice touch on empty tables , The atmosphere lacked the Luxury treat vibe in our opinion . I will not be staying here again. A while later someone came and apologised for the wait however it was a relaxed atmosphere so we were not at all bothered. However I di not give it a 5 rating because although the food was excellent whe my daughter went to pay she was hit with a service charge which amounted to 12 and a half% and it was not expected. We waited till 6.30pm when the so called new best cocktail bar in Oxford is open, staff never turned in apparently so that never opened. I am delighted to hear the team were friendly and you enjoyed the ambiance of our beautiful Drawing Room. We'd...booked the champagne afternoon tea and were not served champagne. Ask wwandrews2017 about The Randolph Hotel, Ask ursulinechick about The Randolph Hotel, Hotels with Complimentary Breakfast in Oxford, Hotels near The Spa at The Randolph Hotel, Hotels near Ashmolean Museum of Art and Archaeology, Hotels near Guided Walking Tours of Oxford, We compared the lowest prices from 11 websites, We compared the lowest prices from 14 websites, We compared the lowest prices from 10 websites, We compared the lowest prices from 12 websites, We compared the lowest prices from 13 websites. Overpriced and service not what we expect for a 5 star hotel. Some time later the hot and cold water and jam came with a big dose of bad attitude. Manager_Randolph, Guest Relations Manager at The Randolph Hotel, responded to this review. The serving of jam for nine scones was, I am sure, the same size pot they would give one person with three scones. Once we also ran out of jam, I walked to the waiter to get help. Didn’t taste home made. Instead we had a cracked and leaking shower. The jam - not a delicious conserve but a dollop of poor industrial quality gluey jam. See 4,099 traveler reviews, 1,222 candid photos, and great deals for The Randolph Hotel, ranked #24 of 45 hotels in Oxford and rated 4 of 5 at Tripadvisor. The Randolph Hotel is temporary closed for renovations and is going to reopen in May 2021. Afternoon Tea at Macdonald Randolph Hotel, Oxford: See 281 unbiased reviews of Afternoon Tea at Macdonald Randolph Hotel, rated 3.5 of 5 on Tripadvisor and ranked #251 of 640 restaurants in Oxford. more. The epitome of English style and charm, the Drawing Room & Lounge at our Randolph Hotel is the perfect setting for one of our traditional famous afternoon teas with a delicious scone in Oxford. The menu did not have written prices but the tea and scones at an eye-watering £17.50/head seemed...the lesser of two evils. The terrace is a lovely spot for breakfast, lunch or afternoon tea, and the food there and in the hotel restaurant is excellent. I cannot express how disappointed I was with the whole experience, noting the room rate. Service was impeccable, our waiter was very attentive, he left us alone enough to chat but ensured that all our foody needs were met. The Randolph Hotel. The manager assured me that the prawns had been whipped into the sauce, so I started eating it. In the meantime I drank the soup - a thin soup which was tepid despite being brought to me in a metal bowl with lid. Note: your question will be posted publicly on the Questions & Answers page. 5* hotel located in the centre of the city and within walking distance of the colleges, good restaurants. The team and I are so pleased you enjoyed your stay, and in particular our team were able to quickly resolve any niggles you may have had. My son, daughter-in-law and I made a last minute decision to have afternoon (cream) tea at the Randolph (b/c the Ashmolean was closing early for a private function). Great service and good food at this location. Awful rip off Had afternoon tea in the Randolph hotel lounge with friends, to celebrate something. I ordered a prawn Rose Marie sandwich and the soup of the day, which was carrot and parsnip. 242 af 641 restauranter i Oxford. atmosphere. Surely a prawn Rose Marie sandwich listed on the menu is not too much to ask? Morse bar was rammed from the moment we got there so couldn't get a seat to have a drink. I can’t thank her and the spa team enough, they made my day extra special. booked the champagne afternoon tea and were not served champagne. Unsatisfying but I was waiting for my sandwich. And at £39.50 a...head, or £44.50 with a glass of champagne, it was a terrible rip off! The Randolph kitchen really needs to rethink what it offers, and up it’s game! Disappointed with Service and Presentation , average Menu quality too , Unattractive Crockery , But lovely room . We waved and waved to get eye contact with our waiter - to no avail. However I di not give it a 5 rating because although the food was excellent whe my daughter went to pay she was hit with a service charge which amounted to 12 and a half% and it was not expected. Very good experience overall. We were greeted by friendly staff who seated us in the drawing room and explained the menu. Review of The Randolph Hotel Reviewed 10 March 2019 My daughter treated me to afternoon tea for my 70th Birthday. The Macdonald Randolph Hotel is one of the poshest hotels in Oxford, a quintessentially English retreat in the heart of the city. So potential customers be aware. The ongoing refurbishment to the outside of our building is advertised on our website. Rooms comfortable, great bed ,lovely shower and toiletries. Book The Randolph Hotel, Oxford on Tripadvisor: See 4,102 traveler reviews, 1,222 candid photos, and great deals for The Randolph Hotel, ranked #23 of 45 hotels in Oxford … Some time later the hot and cold water and jam came with a big dose of bad attitude. Warm Regards, Amy. Be warned. I paid £338 for one night in one of the better rooms in the main building with beautiful views, I got a room over the back looking into the next high street.No concierge service at the front, very slow on reception. My husband’s haddock and chips were ok. Steeped in over 150 years of fabulous service and renowned for its historic surroundings, The Randolph stands proud in the heart of the city. Get quick answers from Afternoon Tea at Macdonald Randolph Hotel staff and past visitors. Firstly the building is covered in scaffolding so if your expecting a picturesque hotel like the one they advertise, its not like that currently. Kind Regards, AmyGuest Relations Manager. Unsatisfying but I was waiting for my sandwich. The Drawing Room at The Macdonald Randolph Hotel is the epitome of English style and charm and is the perfect setting for its famous Afternoon Tea. View Hotel . Eventually we asked for the bill and the manager brought the bill, apologising, and having deleted the food costs. The bill did come promptly once we asked for it. The epitome of English style and charm, the Drawing Room and Lounge at the Randolph Hotel is the perfect setting for one of their famous afternoon teas in Oxford.. Afternoon Tea at Macdonald Randolph Hotel, Oxford: See 282 unbiased reviews of Afternoon Tea at Macdonald Randolph Hotel, rated 3.5 of 5 on Tripadvisor and ranked #244 of 644 restaurants in Oxford. The afternoon tea-room at the Randolph is the only part of the hotel that maintains a decent standard. The manager assured me that the prawns had been whipped into the sauce, so I started eating it. more. So potential customers be aware.More, Dear Pat B, Thank you for your review of your recent afternoon with us. 4,011 reviews. The Randolph Hotel, Oxford: See 4,099 traveller reviews, 1,222 user photos and best deals for The Randolph Hotel, ranked #23 of 45 Oxford hotels, rated 4 of 5 at Tripadvisor. Very Best Regards, Amy. Not prawns Rose Marie at all! Book The Randolph Hotel, Oxford on Tripadvisor: See 4,102 traveller reviews, 1,222 candid photos, and great deals for The Randolph Hotel, ranked #23 of 45 hotels in Oxford and rated 4 of 5 at Tripadvisor. I heard people at the next table requesting some gluten free food and that didn't seem to be...an issue. Are you sure you want to delete this answer? Please do reach out to me personally should you wish to discuss your experience further. Snuggle into your armchair, order and get ready for a rather elegant afternoon. The staff were extremely good and friendly.More, We booked in advance to celebrate a Birthday , The Room is spacious and seating comfortable , The Tea was nicely blended , Sandwiches ok, nice Scones , But the service was inattentive, we had difficulty attracting the Waiters attention for Refills of Tea and...Cutlery changes , compared to previous afternoon Tea experiences , for example in Claridges London - the standard was much lower , but of similar cost , Crockery was not fine Bone China but chunky , Also the smell of the other Diners Food pervaded , Fishy smells throughout the Hotel ground floor , Dress code we read was - no Jeans - Lots of the other Customers were wearing Jeans , Fresh Flowers would have been a nice touch on empty tables , The atmosphere lacked the Luxury treat vibe in our opinion ,More, Had afternoon tea in the Randolph hotel lounge with friends, to celebrate something. I showed it to the overworked man at the bar. The scones - not fresh and warm but cold and dry. The The Randolph Hotel website uses cookies. The sandwich arrived - no prawns evident, a thin smear of pink something in the sandwich with a bit of lettuce, with no butter, and stale bread! The 4 star review is just for the beauty of the building. Be warned. Never again.More. The summer afternoon tea was delicious. Not prawns Rose Marie at all! We asked for cold water to drink as soon as we arrived and hot water to add to tea once the tea was served. A lovely hotel perfect for exploring Oxford. An executive double room (king) costs over £300. The scones - not fresh and warm but cold and dry. We had a very enjoyable afternoon. Highly recommended - even if you're not staying at The Randolph. Slow service, mediate food quality, thow a good Whitewine. the lesser of two evils. Me and my daughter visited the Spa today and the service we received was just amazing. I was pleasantly surprised by my husband choosing this hotel to celebrate our anniversary with afternoon tea. Neither arrived. What is more, the hotel is so sprawling and maze-like that it took a good 5-10 minutes to walk from the hotel lobby to our room. The sandwich arrived - no prawns evident, a thin smear of pink something in the sandwich with a bit of lettuce, with no butter, and stale bread! They apologised and promised to bring me the right thing straight away. Eventually we asked for the bill and the manager brought the bill, apologising, and having deleted the food costs. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Dining in style is all part of the experience at The Randolph Hotel, so prepare yourself for some truly unforgettable meals. Cat looked after us all day and exceeded all our expectations. The wait staff was accommodating and the location was pleasant. Warm Regards, AmyGuest Relations Manager. The only good part about the entire experience was the spa facilities, which were lovely. We waved and waved to get eye contact with our waiter - to no avail. My husband’s haddock and chips were ok. The presentation and quality of the food was excellent and the champagne was very nice. I left hungry and unsatisfied. Afternoon Tea in the Drawing Room at the Randolph in Oxford is the epitome of style and sophistication. She didn’t. The Spa at The Randolph Hotel, Oxford: Hours, Address, The Spa at The Randolph Hotel Reviews: 3.5/5 ... Only having a short time six friends meet up late afternoon in the Morse Bar. He said the manager would come over. A while later someone came and apologised for the wait however it was a relaxed atmosphere so we were not at all bothered. The cakes - over fussy unappetising dry little cakes that didn’t feel or look fresh. Dear wwandrews2017, Thank you for your wonderful 5* review of your spa day. It’s a lovely old school hotel full of charm and in a great central position.Staff helpful and solved a couple of problems quickly . I showed it to the overworked man at the bar. I look forward to warmly welcoming you back to the heart of Oxford for another comfortable night and delicious food. I have never, ever, ever had such overpriced bad service. Read 3913 real user reviews and learn about hotel ammenities. Dear ursulinechickThank you for your review on your recent stay. Restaurant review: Afternoon tea @ The Randolph Hotel, Oxford - 'hushed sophistication and refined - but filling - treats' By Tim Hughes The sandwich portions are small, and the amount of cream, jam, and butter served with the scones is lamentable, but these shortcomings are offset by attentive service and the pleasure of being in a quiet, comfortable, old-style drawing room. Book The Randolph Hotel, Oxford on Tripadvisor: See 4,099 traveller reviews, 1,222 photos, and cheap rates for The Randolph Hotel, ranked #24 of 45 hotels in Oxford and rated 4 of 5 at Tripadvisor. Are you sure you want to delete this question? The second version of the sandwich was eventually delivered - yes, butter on the bread this time, but the same pink smear! Thank you for your email. Randolph Hotel. Good atmosphere also. It was smoked salmon pate! Dear Scott R, Thank you for your review of your recent stay. In the meantime I drank the soup - a thin soup which was tepid despite being brought to me in a metal bowl with lid. Can a gluten free person get a good meal at this restaurant? The Randolph Hotel is now under new ownership and is no longer available at Macdonaldhotels.co.uk. If you are interested in this hotel or would like to … Our hotel has a perfect location to explore Oxford, unfortunately this does mean that some of the rooms look out over the top of the nearby buildings and shops. Dear worthin, Thank you for your lovely review of your recent stay with us at the Randolph. The staff were extremely good and friendly. The Randolph Hotel, Oxford: See 4,062 traveller reviews, 1,201 user photos and best deals for The Randolph Hotel, ranked #23 of 45 Oxford hotels, rated 4 of 5 at Tripadvisor. Steeped in over 150 years of fabulous service and renowned for its historic surroundings, The Randolph stands proud in the heart of the city. I am however glad to hear that you enjoyed your experience in our spa. The Drawing Room at Macdonald Randolph Hotel Oxford, traditional afternoon tea in a timelessly elegant setting. At present it simply doesn’t warrant the extortionate prices it is charging.More, The restaurant was shut for lunch but we were directed to book a table in the lounge. Review tags are currently only available for English language reviews. But the afternoon tea itself was very poor! Compare hotel prices and find an amazing holiday deal for the Macdonald Randolph Hotel in Oxford, United Kingdom. The Randolph kitchen really needs to rethink what it offers, and up it’s game! I was hungry and still had no sandwich! Dear travelm8, Thank you for your excellent review of your stay with us at the Randolph. The overworked man serving in the bar was quite distracted and it was a challenge to get an order taken. Afternoon Tea at Macdonald Randolph Hotel: Afternoon Tea - See 282 traveller reviews, 26 candid photos, and great deals for Oxford, UK, at Tripadvisor.

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