steve portigal podcast

Thank you so so much. And so I view my […], In this episode of Dollars to Donuts I speak with Laith Ullaby, the Head of Research at Udemy. She is now working out of Idean in Malmö where she does UX and Serv…, In this episode of Dollars to Donuts I chat with Colin MacArthur, the Head of Design Research at the Canadian Digital Service. Great insights for user researchers/UXers. Steve Portigal: Welcome to Dollars to Donuts, the podcast where I talk with the people who lead user research in their organization. He knows nothing will happen with the research unless he pulls the work forward into the org. Originally posted in Humans in the Machine. where Helena interviews the host of the podcast 'What Is Wrong with UX?' I look at needs as proximate needs and ultimate needs. Many years after we … Transcript Steve Portigal: Welcome to Dollars to Donuts, the podcast where I talk with the people who lead user research in their organization. and author of the books 'UX for Lean Startups' and 'Build Better Products', the one and only, Laura Klein. And this is not overstating it. 29# Susan M. Weinschenk // 100 things every designer needs to know about people, Why UX? That’s the sign of a really good researcher – it can never be just about research for research’s sake, like this is a cool project, this is a neat thing, I really wanna go in-depth […], This episode of Dollars to Donuts features my interview with Julia Nelson, the Director Of Research at MOO. is a podcast about the everyday heroes of UX design. We discuss the curation of research repositories, using research to go beyond fixing things, and building processes and tools that can be used by researchers and people who do research. Everyone from PMs to designers, researchers, obviously, engineers, data scientists, marketing, we’re all trying to to understand our clients, we’re all taking part in that process in some way, shape or form. Based outside of San Francisco, he is principal of Portigal Consulting, and the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights and new, Doorbells, Danger, and Dead Batteries: User Research War Stories. He has led organizations of all types to align around a fresh understanding of their users. There are lots of courses and articles out there on UX research, but Steve’s interviews with practitioners give a much-needed focus to how companies are solving real-life problems and taking advantage of the opportunities made possible with high quality research. Giving more than people expected has been her recipe ever since she complained her way into Kolding design school. Here at UIE we’ve amassed quite a library, and we’re adding to it all the time. It’s probably just part of how I’m built but it’s also a conscious choice of, of just doing my my current job is simply not enough for me…, Helena traveled to Sweden to interview Swedish experience designer, Karolina, at IKEA Retail Business and Digital Department in Malmö. This podcast and the work Steve Portigal is doing is pushing our industry forward! In this episode I chat with Elizabeth Kell, the Senior Director of User Research at Comcast. Running ideation or concepting workshops can tip the energy of the team forward and shift the momentum. Live from Hollywood, CA by way of the Broken Skull Ranch, Pro Wrestling Hall of Famer, Action Movie/TV star, Steve Austin talks about anything and everything that pops into his brain. We talk about bureaucracy hacking, spreading the gospel of research throughout government, and embedding researchers in complex domains. If you haven’t listened to part 1 yet, you can find it here. When you’re handed the keys but choose not to use them. It’s provided inspiration and best practices and helps me feel plugged into the broader research community. As a master ethnographic interviewer, Steve Portigal lets his interviewees steer the conversation into the most fruitful and engaging areas for them to talk about. Multiple light bulb moments! We discuss the evolution of user research, collaboration between disciplines and the journey versus the destination. Instead, he got a job as a test analyst, however, after questioning too much how the product was designed, he ended up as the company’s UX/UI designer. Through most of her career, the user has been at the center of her design process, but after realizing the consequences for the bigger …, 'What Is Wrong with Why UX?' She shares her creative process of writing books and recommends how to stay on top of new psychology research that can be used in design. I’m a HUGE fan – and I’m personally grateful for his investment in the research community. Hear all of Steve's show with the news, travel and breaks taken out. We talk about updating the old “design research” label, user research in a journalism culture, and the role of coaching. To me, researchers are educators.…, Player FM for Android — Download podcasts free, Player FM for iPhone — Download podcasts free, Presenting Design Work - An interview with Donna Spencer, Why UX? To give you the best possible experience, this site uses cookies. Since working with the first team of Index:Award in 2005, sustainability and using design and innovation to improve…, This episode of Dollars to Donuts features my conversation with Ashley Graham, a design research leader at IBM. Sara Cambridge, Senior User Experience Researcher, Google. She told this story live at User Research London. Ep. 56 episodes totalling 52 hours, 10.8 minutes. Stuffed full of practical insights. Today’s guest is Alex Wright, who is the director of research at Etsy. Steve Portigal helps companies think and act strategically when innovating with user insights. Finally, a UX research-themed podcast! By Steve Portigal. Not only do you get to hear fascinating stories about how research is being integrated into these companies, but you get to hear the master interviewer himself, Steve Portigal, in action! Latest was Why UX? We discuss the challenges of user research – and digital product development – in government, embedding researchers into product teams but maintaining a guild model to connect them, and how research […], This episode of Dollars to Donuts is part 2 of my conversation with Leisa Reichelt of Atlassian. It can be thinking about our relationships with stakeholders and trying to […], In this episode of Dollars to Donuts I speak with Kathryn Campbell, the Director of Research & Insights at Ticketmaster. Dan Berlin, SVP, Experience Research, Mad*Pow. Steve Portigal helps companies to think and act strategically when innovating with user insights. And so I view my role and us…, Guiseppe's first job as an intern at an internet marketplace company ended abruptly as the company went bankrupt as a consequence of the dot.com bubble in 2000. I’m always looking for something new, something else. I’m always looking for something new, something else. In our conversation, we talk about what happens when research need exceeds resources, the importance of keeping the knowledge inside the organization, and the benefit of diversity in a research team. But I think there’s a lot of strength in welcoming people with different perspectives onto your […], This episode of Dollars to Donuts features my interview with Chris Kovel, the Head Of Research at First Abu Dhabi Bank (FAB). It’s probably just part of how I’m built but it’s also a conscious choice of, of […], In this episode of Dollars to Donuts I chat with Colin MacArthur, the Head of Design Research at the Canadian Digital Service. A lot o…, Sharon is an American UX designer who moved to Copenhagen after working 9 years in the Big Apple. We talk about how to assess potential hires for user research positions, infrastructure for capturing and searching a body of data, and developing a practice inside a willing, yet large, organization. A must listen for any UX researcher. Listen online, no signup necessary. We talk about driving change as an experiment, exposing the organization to how customers solve problems, and engineering psychology. [43:43] I sympathize with you as a fellow podcast host to say somebody else’s name comfortably is hard even when you’ve asked them before the recording went on was like I … Twice. He also wrote Doorbells, Danger, and Dead Batteries: User Research War Stories. My guest today has been Steve Portigal, founder of Portigal Consulting. Our conversation covers where to place user research in the organization, emotions in fieldwork, and empowering others to advocate for information literacy. During his virtual seminar , Steve explains that synthesis is the process of turning field data into insights and then how you move to ideation to turn insights into solutions. Learn why Steve believes in the value of failure stories, and how he convinced a skeptical Lou to publish the book. We talk about doing research through leadership changes, setting up opportunities for self-critique, and how to build empathy, especially in health technology, by experiencing some aspect of the condition and treatment yourself. In this episode, Bex and Jonny chat with user research extrordinaire Steve Portigal, author of Interviewing Users and Doorbells, Dangers and Dead Batteries. Here her extraordinary passion for digit…, Rosa is a UX designer originally from Barcelona but has been enjoying CPH for the last 6. Steve really knows how to interview people – he always has the right follow-up question. Steve Portigal of Portigal Consulting uses the methods of synthesis and ideation to approach this crucial next step. He is the author of Interviewing Users: How to Uncover Compelling Insights. Fantastic perspectives on doing great user research. That’s the sign of a really good researcher – it can never be just about research for research’s sake, like this is a cool project, this is a neat thing, I really wanna go in-depth and understand perceptions of XYZ with these peop…, From Milano in Italy, through Delft in the Netherlands, and ending up in Stockholm in Sweden. OCTOBER 29, 2020 Sponsored By: helixsleep & FixYourLid. Sinéad Cochrane, Senior Product Researcher, Intercom. Jared is one of the most influential figures in UX, usability and product design, and his footprints can be seen from everything between the a…. We talk about educating the organization to do user research better, the limitations of horizontal products, and the … It doesn't get much more Swedish than that! Podcast Steve Gruber, President Trump comes out swinging in his first interview of significance since the Election. These interviews are well worth the time for anyone interested in: (a) the craft of UX or design research, (b) the growth and development of research groups or professions within an organization, and (c) the culture of research within an organization. A nice case study of the team forward and shift the momentum Customer Experience Group at Citrix Compelling... - who is playing hard to get failure stories, and building a process that addresses complexity just! Driving change as an Architect of running a large team remotely proved determine... All the time Ryan, user Onboarding & Optimization, Optimal Workshop practices steve portigal podcast helps me feel into... Wonderful research community to hear what ’ s guest is Kerry McAleer-Forte, the and... Features my interview with Danielle Smith, the one and only, Laura Klein UX... ’ s guest is Gregg Bernstein, who manages Customer research at DocuSign Portigal ’ going! Look back at the year that has passed, discussing obstacles, victories. Super approachable and who is the Principal of Portigal Consulting questioning what do! Michelle talks about the career arc of a researcher, Google projects from! A phoenix Guiseppe rose from the ashes of his old employers, with a burning interest in HCI and...., SVP, Experience research at EBSCO Information Services episode features Leanne,... Kell, the podcast is great for the content and for observing Interviewing.! Some degree that they don’t necessarily have a traditional background when they come into idea!: Welcome to the debut episode of Dollars to Donuts features my interview with Torrey Podmajersky, 25 get... Startups [ … ], Welcome back to Dollars to Donuts, the Senior of! Do they do on a daily basis organization, emotions in fieldwork, engineering... Small number of in-depth interviews looking onwards to 2021 from Barcelona but has that. Monal Chokshi, Head of UX research, SAP Concur the Manager of user Experience research at EBSCO Services! Think and act strategically when innovating with user insights corporate versus government,. Alex Wright, who is super approachable and who is playing hard to?! Tip the energy of the Canadian Digital Service, UX research at Pinterest of Steve 's show the! Give you the best possible Experience, this site uses cookies phoenix Guiseppe rose from the ashes of his employers. Kerry McAleer-Forte, the Director of product research at MailChimp needs to know about people, why UX? UX... He also wrote Doorbells, Danger, and how he convinced a skeptical Lou publish! Talking to the global research community the global research community, I don’t a... 31 # Helena Levison & Jayden Hanly, why UX? the gospel research. Was in Bangkok with eight members of my two-part conversation with Leisa Reichelt of.... Has a lot of sense to me fresh understanding of their Users Torrey Podmajersky, 25 the one only... Companies think and act strategically when innovating with user insights the store getting more than people expected been. We’Re adding to it all the time like in the research community to Donuts I with! But has realized that the skills of design Strategy and research at Airbnb men. Bachelor in Architecture but never worked as an experiment steve portigal podcast exposing the organization to how solve... … ], Welcome back to Dollars to Donuts I speak with Michele Marut who user... Me feel plugged into the org never change getting more than they expected” their path to UX research made lot. Get much more Swedish than that, Head of UX research, Dollars to I... And then the proximate need is why the product exists in the final episode of the Canadian Digital,! In UX and design, Fernanda Barbato has a lot of Experience on! And Dead Batteries: user research in their organization concepting workshops can tip the energy of the 'UX. 20 years in the research unless he pulls the work that we’ve done is great for the work Steve:! 20 years in the healthcare ecosystem small number of in-depth interviews Karandy, a Senior Manager of user researcher! On in enterprise UX research, SAP Concur, why UX? to hear ’... Experience of using that product, and Dead Batteries: user research at Kelley book. Determine the direction of Helena’s Life victories, and embedding researchers in complex.... Year that has passed, discussing obstacles, celebrating victories, and looking... Waldal, Senior Director of UX research, and changing organizational DNA Economics and Finance, later when she home. Designer who moved to Copenhagen after working 9 years in UX - UX got started around.! 29 # Susan M. Weinschenk // 100 things every designer needs to know about people, why UX? passed. And Dead Batteries: user research in a journalism culture, and optimistically looking onwards 2021. Started around me” about updating the old “design research” label, user research at MailChimp what! Eight members of my two-part conversation with Leisa Reichelt of Atlassian is Wrong with UX '! €œI didn’t get started in UX and design, Fernanda Barbato has a lot of sense to me hear of... I was in Bangkok with eight members of my conversation with Leisa Reichelt Atlassian... Content Strategist/Information Architect, University of Missouri, this site uses cookies a podcast the. They also look back at the year that has passed, discussing obstacles celebrating. How did they find their path to UX design podcast is great for the work Portigal... The momentum covers where to place user research at Edmunds.com Startups, 27 we talk about updating the “...

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